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Frequently asked questions

• What does complete feed, straight feed, supplement feed mean?

  Complete feed: The feed is sufficient to cover the nutrient and energy requirements of the animal and is composed of several individual feeds. Dry and wet feeds are mostly complete feeds and facilitate the feeding of the four-legged friend in line with the species and requirements.

  Single feed: A single feed consists of only one ingredient and is NOT sufficient to feed the dog according to its needs.

  Supplementary feed: A supplementary feed (compound feed) consists of various individual feedstuffs. However, the formulation is not designed to meet requirements. It should only ever be fed as part of a feeding regime in combination with a complete feed.

• How do I store pet food properly?

  Dry food should be stored in a cool and dry place. It is best to leave it in the original feed bag and close it tightly after each feed removal. Alternatively, the feed can also be transferred to an airtight sealable feed garbage can. The best protection is certainly obtained by storing the complete feed bag in a feed container.

  Wet food can be stored in the refrigerator for 2-3 days without any problems. To do this, it is best to put the contents in a storage can or close the can itself with a can lid.

  Delicatessen Roll: Cut rolls should be stored in the refrigerator like wet food and consumed promptly. A closed single roll, on the other hand, will keep for several months, but will dry out somewhat over time. The nutrients are not affected by this.

  Important note: Food should always be fed at room temperature and never directly from the refrigerator.

• What types of snacks does Perro offer?

  We carry small and soft reward snacks, as well as dog cookies and tube snacks, such as liver sausage.

  Each type of treat has different benefits and uses.

  Small and soft snacks are ideal for clicker training as well as for very small or even older dogs.

  Dog cookies come in diverse varieties, from small crunchy bones to hard dental care cookie bars.

  A crispy snack between meals makes every four-legged friend happy. For rescue dog work or even recall training, food tubes offer the ideal reward option, clean, practical and irresistible!

• Do I need to soak the flakes beforehand?

  Yes, the flakes from PERRO must be mixed with warm water about 1:1 before consumption. Then allow to swell for 5-10 min and then mix into the food. Depending on the life stage and activity, the amount may vary.
  

  Junior: 20%* Flakes : 80% Premium Pure Tin
  Adult: 30%* Flakes : 70% Premium Pure Tin
  Senior: 40%* Flakes : 60% Premium Pure Tin
  

  *in the soaked state
  

  30 g dried flakes correspond to approx. 100 g in the soaked state - differences depending on the product. Info about this you can findYou in our online store.

  You can find out the perfect, individual mixing ratio for your dog from our PERRO nutrition expert:
  ✉ ernaehrungsberatung@perro.at
  ☎ +43(0)662 64 50 20

• How do I find the right food for my pet in this large assortment?

  Both in the PERRO online store and in our PERRO catalog, the various properties of the food and the intended use are described in detail. Since the well-being of your four-legged friend and satisfied dog and cat owners are of great concern to us, you are welcome to contact our veterinary nutritionist free of charge:

  ✉ ernaehrungsberatung@perro.at
  ☎ +43(0)662 64 50 20